ALERT The future growth information does not take account of the impact of COVID-19. If you are affected by COVID-19 there is a range of support available.

Real Estate Representatives

ANZSCO ID 612115

Overview

All Real Estate Sales Agents

  • $1,161 Weekly Pay
  • Strong Future Growth

Real Estate Representatives

  • 14,800 workers Employment Size
  • Medium skill Skill level rating
  • 80% Full-Time Full-Time Share
  • 47 hours Average full-time
  • 44 years Average age
  • 41% female Gender Share

Real Estate Representatives arrange the conduct of real estate transactions such as sales and leasing, and assist buyers to find suitable properties, on behalf of an agency.

Also known as: Real Estate Salesperson or Real Estate Subagent.

Specialisations: Property Portfolio Officer.

You can work as a Real Estate Representative without formal qualifications, however, a certificate III or IV in real estate practice or property services is often required.

Tasks
  • Accepts and lists properties for sale and lease, conducts inspections, and advises buyers on the merits of properties and businesses and the terms of sale or lease.
  • Advises vendors of sales and marketing options such as sale by auction and open house inspections.
  • Catalogues and details land, buildings and businesses for sale or lease and arranges advertising.
  • Assesses buyers' needs and locates properties and businesses for their consideration.
  • Offers valuations and advice for buying and selling properties and businesses, and structures the terms of settlement.
  • Collects and holds rent monies from tenants, and remits to owner on agreed basis.
  • Monitors and addresses non-compliance with terms and conditions of tenancy and pursues rental arrears.

Prospects

Pathways

You can work as a Real Estate Representative without formal qualifications, however, a certificate III or IV in real estate practice or property services is often required.

Before starting a course, check it will provide you with the skills and qualifications you need. Visit

  • My Skills to compare Vocational Education and Training (VET) courses, providers and student outcomes.
  • AAPathways website to explore Retail Services VET training pathways.

Skills & Knowledge

Employers look for Real Estate Sales Agents who have strong interpersonal skills, communicate well, provide good customer service and are well presented.

Filter Skills & Knowledge

Knowledge

These are important topics, subjects or knowledge areas.

  1. Customer and personal service

    79% Skill level

    Understanding customer needs, providing good quality service, and measuring customer satisfaction.

  2. Sales and marketing

    74% Skill level

    Showing, promoting, and selling including marketing strategy, product demonstration, sales techniques, and sales control systems.

  3. Computers and electronics

    60% Skill level

    Circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

  4. English language

    57% Skill level

    English language including the meaning and spelling of words, rules of composition, and grammar.

  5. Mathematics

    56% Skill level

    Arithmetic, algebra, geometry, calculus, or statistics.

  6. Clerical

    55% Skill level

    Word processing, managing files and records, stenography and transcription, designing forms, and other office work.

  7. Law and government

    54% Skill level

    How our laws and courts work. Government rules and regulations, and the political system.

  8. Psychology

    48% Skill level

    Human behaviour; differences in ability, personality, and interests; learning and motivation; research methods; assessing and treating disorders.

  9. Administration and management

    48% Skill level

    Business principles involved in strategic planning, leadership, and coordinating people and resources.

  10. Education and training

    43% Skill level

    Curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

  11. Economics and accounting

    39% Skill level

    Economics and accounting, the financial markets, banking and checking and reporting of financial data.

  12. Communications and media

    38% Skill level

    Media production, communication, and dissemination. Includes written, spoken, and visual media.

  13. Building and construction

    36% Skill level

    Materials, and methods used to construct or repair houses, buildings, or other structures like highways and roads.

  14. Personnel and human resources

    33% Skill level

    Recruiting and training people, managing pay and other entitlements (like sick leave), and negotiating pay and conditions.

  15. Geography

    33% Skill level

    Describing land, sea, and air, including their physical characteristics, locations, how they work together, and the location of plant, animal, and human life.

  16. Sociology and anthropology

    32% Skill level

    Group behaviour and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins.

  17. Public safety and security

    30% Skill level

    Use of equipment, rules and ideas to protect people, data, property, and institutions.

  18. Transportation

    26% Skill level

    Moving people or goods by air, rail, sea, or road.

  19. Technical design

    24% Skill level

    Design techniques, tools, and principles used to make detailed technical plans, blueprints, drawings, and models.

  20. Telecommunications

    19% Skill level

    Transmission, broadcasting, switching, control, and operation of telecommunications systems.

Skills

Skills can be improved through training or experience.

  1. Persuasion

    59% Skill level

    Talking people into changing their minds or their behaviour.

  2. Negotiation

    57% Skill level

    Bringing people together and trying to sort out their differences.

  3. Reading comprehension

    57% Skill level

    Reading work related information.

  4. Active listening

    55% Skill level

    Listening to others, not interrupting, and asking good questions.

  5. Speaking

    55% Skill level

    Talking to others.

  6. Critical thinking

    55% Skill level

    Thinking about the pros and cons of different ways to solve a problem.

  7. Judgment and decision making

    54% Skill level

    Figuring out the pros and cons of different options and choosing the best one.

  8. Coordination with others

    52% Skill level

    Being adaptable and coordinating work with other people.

  9. Serving others

    52% Skill level

    Looking for ways to help people.

  10. Social perceptiveness

    50% Skill level

    Understanding why people react the way they do.

  11. Writing

    50% Skill level

    Writing things for co-workers or customers.

  12. Active learning

    48% Skill level

    Being able to use what you have learnt to solve problems now and again in the future.

  13. Systems evaluation

    46% Skill level

    Measuring how well a system is working and how to improve it.

  14. Time management

    45% Skill level

    Managing your own and other peoples' time to get work done.

  15. Complex problem solving

    45% Skill level

    Noticing a problem and figuring out the best way to solve it.

  16. Mathematics

    43% Skill level

    Using maths to solve problems.

  17. Instructing

    41% Skill level

    Teaching people how to do something.

  18. Monitoring

    41% Skill level

    Keeping track of how well work is progressing so you can make changes or improvements.

  19. Systems analysis

    37% Skill level

    Figuring out how a system should work and how changes in conditions, operations, and the environment will affect it.

  20. Management of personnel resources

    36% Skill level

    Motivating, developing, and directing people as they work, and choosing the best people for the job.

Abilities

Workers use these physical and mental abilities.

  1. Near vision

    61% Skill level

    See details that are up-close (within a few feet).

  2. Oral expression

    59% Skill level

    Communicate by speaking.

  3. Oral comprehension

    57% Skill level

    Listen to and understand what people say.

  4. Written comprehension

    57% Skill level

    Read and understand written information.

  5. Speech recognition

    55% Skill level

    Identify and understand the speech of another person.

  6. Deductive reasoning

    54% Skill level

    Use general rules to find answers or solve problems logically.

  7. Far vision

    50% Skill level

    See details that are far away.

  8. Problem spotting

    50% Skill level

    Notice when something is wrong or is likely to go wrong, even if you can't solve the problem.

  9. Sorting or ordering

    48% Skill level

    Order or arrange things in a pattern or sequence (e.g., numbers, letters, words, pictures, mathematical operations).

  10. Written expression

    48% Skill level

    Write in a way that people can understand.

  11. Working with numbers

    48% Skill level

    Add, subtract, multiply, or divide.

  12. Speech clarity

    46% Skill level

    Speak clearly so others can understand you.

  13. Brainstorming

    46% Skill level

    Come up with a number of ideas about a topic, even if the ideas aren't very good.

  14. Inductive reasoning

    46% Skill level

    Use lots of detailed information to come up with answers or make general rules.

  15. Categorising

    45% Skill level

    Come up with different ways of grouping things.

  16. Flexibility of closure

    43% Skill level

    See a pattern (a figure, object, word, or sound) hidden in other distracting material.

  17. Mathematics

    41% Skill level

    Choose the right maths method or formula to solve a problem.

  18. Visualization

    41% Skill level

    Imagine how something will look after it is moved around or changed.

  19. Originality

    37% Skill level

    Come up with unusual or clever ideas, or creative ways to solve a problem.

  20. Speed of recognition

    36% Skill level

    Quickly make sense of and organize things you can see like letters, numbers, pictures, or other things.

Activities

These are kinds of activities workers regularly do in this job.

  1. Negotiating and resolving conflicts

    78% Skill level

    Handling complaints and disagreements, and negotiating with people.

  2. Building good relationships

    74% Skill level

    Building good working relationships and keeping them over time.

  3. Working with the public

    73% Skill level

    Greeting or serving customers, clients or guests, and public speaking or performing.

  4. Keeping your knowledge up-to-date

    72% Skill level

    Keeping up-to-date with technology and new ideas.

  5. Influencing people

    70% Skill level

    Convincing people to buy something or to change their minds or actions.

  6. Planning and prioritising work

    69% Skill level

    Deciding on goals and putting together a detailed plan to get the work done.

  7. Communicating with the public

    67% Skill level

    Giving information to the public, business or government by telephone, in writing, or in person.

  8. Researching and investigating

    64% Skill level

    Looking for, getting and understanding different kinds of information.

  9. Making decisions and solving problems

    61% Skill level

    Using information to work out the best solution and solve problems.

  10. Looking for changes over time

    59% Skill level

    Comparing objects, actions, or events. Looking for differences between them or changes over time.

  11. Communicating within a team

    59% Skill level

    Giving information to co-workers by telephone, in writing, or in person.

  12. Making sense of information and ideas

    57% Skill level

    Looking at, working with, and understanding data or information.

  13. Providing office support

    55% Skill level

    Doing day-to-day office work such as filing and processing paperwork.

  14. Scheduling work and activities

    55% Skill level

    Working out the timing of events, programs, and activities, as well as the work of others.

  15. Thinking creatively

    55% Skill level

    Using your own ideas for developing, designing, or creating something new.

  16. Collecting and organising information

    54% Skill level

    Compiling, coding, categorizing, calculating, tabulating, auditing, or checking information or data.

  17. Assessing and evaluating things

    53% Skill level

    Working out the value, importance, or quality of things, services or people.

  18. Working with computers

    48% Skill level

    Using computers to program, write software, set up functions, enter data, or process information.

  19. Documenting or recording information

    48% Skill level

    Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

  20. Explaining things to people

    44% Skill level

    Helping people to understand and use information.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 41-9022.00 - Real Estate Sales Agents.

Work Environment

Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.

Filter Work Environment

Demands

The physical and social demands workers face most often are shown below.

  1. Electronic mail

    99% Important

    Use electronic mail.

  2. Telephone

    99% Important

    Talk on the telephone.

  3. Unstructured work

    99% Important

    Have freedom to decide on tasks, priorities, and goals.

  4. Contact with people

    97% Important

    Have contact with people by telephone, face-to-face, or any other way.

  5. Freedom to make decisions

    96% Important

    Have freedom to make decision on your own.

  6. Face-to-face discussions

    95% Important

    Talk with people face-to-face.

  7. In an enclosed vehicle or equipment

    94% Important

    Work in a closed vehicle (e.g., car).

  8. Competition

    90% Important

    Compete with others, or be aware of competitive pressures.

  9. Contact with the public

    89% Important

    Work with customers or the public.

  10. Letters and memos

    89% Important

    Write letters and memos.

  11. Frequent decision making

    86% Important

    Frequently make decisions that impact other people.

  12. Impact of decisions

    86% Important

    Make decisions that have a large impact on other people.

  13. Being exact or accurate

    78% Important

    Be very exact or highly accurate.

  14. Time pressure

    77% Important

    Work to strict deadlines.

  15. Physically close to people

    72% Important

    Work physically close to other people.

  16. Indoors, heat controlled

    71% Important

    Work indoors with access to heating or cooling.

  17. Outdoors, exposed to weather

    68% Important

    Work outdoors, exposed to the weather.

  18. Teamwork

    68% Important

    Work with people in a group or team.

  19. Lead or coordinate a team

    67% Important

    Lead others to do work activities.

  20. Spend time sitting

    66% Important

    Spend time sitting at work.

Values

Work values are important to a person’s feeling of satisfaction. All six values are shown below.

  1. Achievement

    76% Important

    Results oriented. Workers are able to use their strongest abilities, giving them a feeling of accomplishment.

  2. Independence

    76% Important

    Work alone and make decisions. Workers are able to try out their own ideas, make decisions on their own, and work with little or no supervision.

  3. Relationships

    76% Important

    Serve and work with others. Workers usually get along well with each other, do things to help other people, and are rarely pressured to do things that go against their sense of right and wrong.

  4. Working conditions

    67% Important

    Job security and good working conditions. There is usually a steady flow of interesting work, and the pay and conditions are generally good.

  5. Recognition

    62% Important

    Advancement and the potential to lead. Workers are recognised for the work that they do, they may give directions and instructions to others, and they are looked up to in their company and their community.

  6. Support

    52% Important

    Supportive management that stands behind employees. Workers are treated fairly by their company, they are supported by management, and have supervisors who train them well.

Interests

Interests are the style or type of work we prefer to do. All interest areas are shown below.

  1. Enterprising

    100% Important

    Starting up and carrying out projects. Leading people and making many decisions. Sometimes require risk taking and often deal with business.

  2. Administrative

    76% Important

    Following set procedures and routines. Working with numbers and details more than with ideas, usually following rules.

  3. Helping

    52% Important

    Working with people. Helping or providing service to others.

  4. Practical

    48% Important

    Practical, hands-on work. Often with plants and animals, or materials like wood, tools, and machinery.

  5. Creative

    24% Important

    Working with forms, designs and patterns. Often need self-expression and can be done without following rules.

  6. Analytical

    19% Important

    Ideas and thinking. Searching for facts and figuring out problems in your head.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 41-9022.00 - Real Estate Sales Agents.

All Real Estate Sales Agents

  • $1,161 Weekly Pay
  • Strong Future Growth

Real Estate Representatives

  • 14,800 workers Employment Size
  • Medium skill Skill level rating
  • 80% Full-Time Full-Time Share
  • 47 hours Average full-time
  • 44 years Average age
  • 41% female Gender Share

Real Estate Representatives arrange the conduct of real estate transactions such as sales and leasing, and assist buyers to find suitable properties, on behalf of an agency.

Also known as: Real Estate Salesperson or Real Estate Subagent.

Specialisations: Property Portfolio Officer.

You can work as a Real Estate Representative without formal qualifications, however, a certificate III or IV in real estate practice or property services is often required.

Tasks
  • Accepts and lists properties for sale and lease, conducts inspections, and advises buyers on the merits of properties and businesses and the terms of sale or lease.
  • Advises vendors of sales and marketing options such as sale by auction and open house inspections.
  • Catalogues and details land, buildings and businesses for sale or lease and arranges advertising.
  • Assesses buyers' needs and locates properties and businesses for their consideration.
  • Offers valuations and advice for buying and selling properties and businesses, and structures the terms of settlement.
  • Collects and holds rent monies from tenants, and remits to owner on agreed basis.
  • Monitors and addresses non-compliance with terms and conditions of tenancy and pursues rental arrears.

You can work as a Real Estate Representative without formal qualifications, however, a certificate III or IV in real estate practice or property services is often required.

Before starting a course, check it will provide you with the skills and qualifications you need. Visit

  • My Skills to compare Vocational Education and Training (VET) courses, providers and student outcomes.
  • AAPathways website to explore Retail Services VET training pathways.

Employers look for Real Estate Sales Agents who have strong interpersonal skills, communicate well, provide good customer service and are well presented.

Filter Skills & Knowledge

Knowledge

These are important topics, subjects or knowledge areas.

  1. Customer and personal service

    79% Skill level

    Understanding customer needs, providing good quality service, and measuring customer satisfaction.

  2. Sales and marketing

    74% Skill level

    Showing, promoting, and selling including marketing strategy, product demonstration, sales techniques, and sales control systems.

  3. Computers and electronics

    60% Skill level

    Circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

  4. English language

    57% Skill level

    English language including the meaning and spelling of words, rules of composition, and grammar.

  5. Mathematics

    56% Skill level

    Arithmetic, algebra, geometry, calculus, or statistics.

  6. Clerical

    55% Skill level

    Word processing, managing files and records, stenography and transcription, designing forms, and other office work.

  7. Law and government

    54% Skill level

    How our laws and courts work. Government rules and regulations, and the political system.

  8. Psychology

    48% Skill level

    Human behaviour; differences in ability, personality, and interests; learning and motivation; research methods; assessing and treating disorders.

  9. Administration and management

    48% Skill level

    Business principles involved in strategic planning, leadership, and coordinating people and resources.

  10. Education and training

    43% Skill level

    Curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

  11. Economics and accounting

    39% Skill level

    Economics and accounting, the financial markets, banking and checking and reporting of financial data.

  12. Communications and media

    38% Skill level

    Media production, communication, and dissemination. Includes written, spoken, and visual media.

  13. Building and construction

    36% Skill level

    Materials, and methods used to construct or repair houses, buildings, or other structures like highways and roads.

  14. Personnel and human resources

    33% Skill level

    Recruiting and training people, managing pay and other entitlements (like sick leave), and negotiating pay and conditions.

  15. Geography

    33% Skill level

    Describing land, sea, and air, including their physical characteristics, locations, how they work together, and the location of plant, animal, and human life.

  16. Sociology and anthropology

    32% Skill level

    Group behaviour and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins.

  17. Public safety and security

    30% Skill level

    Use of equipment, rules and ideas to protect people, data, property, and institutions.

  18. Transportation

    26% Skill level

    Moving people or goods by air, rail, sea, or road.

  19. Technical design

    24% Skill level

    Design techniques, tools, and principles used to make detailed technical plans, blueprints, drawings, and models.

  20. Telecommunications

    19% Skill level

    Transmission, broadcasting, switching, control, and operation of telecommunications systems.

Skills

Skills can be improved through training or experience.

  1. Persuasion

    59% Skill level

    Talking people into changing their minds or their behaviour.

  2. Negotiation

    57% Skill level

    Bringing people together and trying to sort out their differences.

  3. Reading comprehension

    57% Skill level

    Reading work related information.

  4. Active listening

    55% Skill level

    Listening to others, not interrupting, and asking good questions.

  5. Speaking

    55% Skill level

    Talking to others.

  6. Critical thinking

    55% Skill level

    Thinking about the pros and cons of different ways to solve a problem.

  7. Judgment and decision making

    54% Skill level

    Figuring out the pros and cons of different options and choosing the best one.

  8. Coordination with others

    52% Skill level

    Being adaptable and coordinating work with other people.

  9. Serving others

    52% Skill level

    Looking for ways to help people.

  10. Social perceptiveness

    50% Skill level

    Understanding why people react the way they do.

  11. Writing

    50% Skill level

    Writing things for co-workers or customers.

  12. Active learning

    48% Skill level

    Being able to use what you have learnt to solve problems now and again in the future.

  13. Systems evaluation

    46% Skill level

    Measuring how well a system is working and how to improve it.

  14. Time management

    45% Skill level

    Managing your own and other peoples' time to get work done.

  15. Complex problem solving

    45% Skill level

    Noticing a problem and figuring out the best way to solve it.

  16. Mathematics

    43% Skill level

    Using maths to solve problems.

  17. Instructing

    41% Skill level

    Teaching people how to do something.

  18. Monitoring

    41% Skill level

    Keeping track of how well work is progressing so you can make changes or improvements.

  19. Systems analysis

    37% Skill level

    Figuring out how a system should work and how changes in conditions, operations, and the environment will affect it.

  20. Management of personnel resources

    36% Skill level

    Motivating, developing, and directing people as they work, and choosing the best people for the job.

Abilities

Workers use these physical and mental abilities.

  1. Near vision

    61% Skill level

    See details that are up-close (within a few feet).

  2. Oral expression

    59% Skill level

    Communicate by speaking.

  3. Oral comprehension

    57% Skill level

    Listen to and understand what people say.

  4. Written comprehension

    57% Skill level

    Read and understand written information.

  5. Speech recognition

    55% Skill level

    Identify and understand the speech of another person.

  6. Deductive reasoning

    54% Skill level

    Use general rules to find answers or solve problems logically.

  7. Far vision

    50% Skill level

    See details that are far away.

  8. Problem spotting

    50% Skill level

    Notice when something is wrong or is likely to go wrong, even if you can't solve the problem.

  9. Sorting or ordering

    48% Skill level

    Order or arrange things in a pattern or sequence (e.g., numbers, letters, words, pictures, mathematical operations).

  10. Written expression

    48% Skill level

    Write in a way that people can understand.

  11. Working with numbers

    48% Skill level

    Add, subtract, multiply, or divide.

  12. Speech clarity

    46% Skill level

    Speak clearly so others can understand you.

  13. Brainstorming

    46% Skill level

    Come up with a number of ideas about a topic, even if the ideas aren't very good.

  14. Inductive reasoning

    46% Skill level

    Use lots of detailed information to come up with answers or make general rules.

  15. Categorising

    45% Skill level

    Come up with different ways of grouping things.

  16. Flexibility of closure

    43% Skill level

    See a pattern (a figure, object, word, or sound) hidden in other distracting material.

  17. Mathematics

    41% Skill level

    Choose the right maths method or formula to solve a problem.

  18. Visualization

    41% Skill level

    Imagine how something will look after it is moved around or changed.

  19. Originality

    37% Skill level

    Come up with unusual or clever ideas, or creative ways to solve a problem.

  20. Speed of recognition

    36% Skill level

    Quickly make sense of and organize things you can see like letters, numbers, pictures, or other things.

Activities

These are kinds of activities workers regularly do in this job.

  1. Negotiating and resolving conflicts

    78% Skill level

    Handling complaints and disagreements, and negotiating with people.

  2. Building good relationships

    74% Skill level

    Building good working relationships and keeping them over time.

  3. Working with the public

    73% Skill level

    Greeting or serving customers, clients or guests, and public speaking or performing.

  4. Keeping your knowledge up-to-date

    72% Skill level

    Keeping up-to-date with technology and new ideas.

  5. Influencing people

    70% Skill level

    Convincing people to buy something or to change their minds or actions.

  6. Planning and prioritising work

    69% Skill level

    Deciding on goals and putting together a detailed plan to get the work done.

  7. Communicating with the public

    67% Skill level

    Giving information to the public, business or government by telephone, in writing, or in person.

  8. Researching and investigating

    64% Skill level

    Looking for, getting and understanding different kinds of information.

  9. Making decisions and solving problems

    61% Skill level

    Using information to work out the best solution and solve problems.

  10. Looking for changes over time

    59% Skill level

    Comparing objects, actions, or events. Looking for differences between them or changes over time.

  11. Communicating within a team

    59% Skill level

    Giving information to co-workers by telephone, in writing, or in person.

  12. Making sense of information and ideas

    57% Skill level

    Looking at, working with, and understanding data or information.

  13. Providing office support

    55% Skill level

    Doing day-to-day office work such as filing and processing paperwork.

  14. Scheduling work and activities

    55% Skill level

    Working out the timing of events, programs, and activities, as well as the work of others.

  15. Thinking creatively

    55% Skill level

    Using your own ideas for developing, designing, or creating something new.

  16. Collecting and organising information

    54% Skill level

    Compiling, coding, categorizing, calculating, tabulating, auditing, or checking information or data.

  17. Assessing and evaluating things

    53% Skill level

    Working out the value, importance, or quality of things, services or people.

  18. Working with computers

    48% Skill level

    Using computers to program, write software, set up functions, enter data, or process information.

  19. Documenting or recording information

    48% Skill level

    Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

  20. Explaining things to people

    44% Skill level

    Helping people to understand and use information.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 41-9022.00 - Real Estate Sales Agents.

Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.

Filter Work Environment

Demands

The physical and social demands workers face most often are shown below.

  1. Electronic mail

    99% Important

    Use electronic mail.

  2. Telephone

    99% Important

    Talk on the telephone.

  3. Unstructured work

    99% Important

    Have freedom to decide on tasks, priorities, and goals.

  4. Contact with people

    97% Important

    Have contact with people by telephone, face-to-face, or any other way.

  5. Freedom to make decisions

    96% Important

    Have freedom to make decision on your own.

  6. Face-to-face discussions

    95% Important

    Talk with people face-to-face.

  7. In an enclosed vehicle or equipment

    94% Important

    Work in a closed vehicle (e.g., car).

  8. Competition

    90% Important

    Compete with others, or be aware of competitive pressures.

  9. Contact with the public

    89% Important

    Work with customers or the public.

  10. Letters and memos

    89% Important

    Write letters and memos.

  11. Frequent decision making

    86% Important

    Frequently make decisions that impact other people.

  12. Impact of decisions

    86% Important

    Make decisions that have a large impact on other people.

  13. Being exact or accurate

    78% Important

    Be very exact or highly accurate.

  14. Time pressure

    77% Important

    Work to strict deadlines.

  15. Physically close to people

    72% Important

    Work physically close to other people.

  16. Indoors, heat controlled

    71% Important

    Work indoors with access to heating or cooling.

  17. Outdoors, exposed to weather

    68% Important

    Work outdoors, exposed to the weather.

  18. Teamwork

    68% Important

    Work with people in a group or team.

  19. Lead or coordinate a team

    67% Important

    Lead others to do work activities.

  20. Spend time sitting

    66% Important

    Spend time sitting at work.

Values

Work values are important to a person’s feeling of satisfaction. All six values are shown below.

  1. Achievement

    76% Important

    Results oriented. Workers are able to use their strongest abilities, giving them a feeling of accomplishment.

  2. Independence

    76% Important

    Work alone and make decisions. Workers are able to try out their own ideas, make decisions on their own, and work with little or no supervision.

  3. Relationships

    76% Important

    Serve and work with others. Workers usually get along well with each other, do things to help other people, and are rarely pressured to do things that go against their sense of right and wrong.

  4. Working conditions

    67% Important

    Job security and good working conditions. There is usually a steady flow of interesting work, and the pay and conditions are generally good.

  5. Recognition

    62% Important

    Advancement and the potential to lead. Workers are recognised for the work that they do, they may give directions and instructions to others, and they are looked up to in their company and their community.

  6. Support

    52% Important

    Supportive management that stands behind employees. Workers are treated fairly by their company, they are supported by management, and have supervisors who train them well.

Interests

Interests are the style or type of work we prefer to do. All interest areas are shown below.

  1. Enterprising

    100% Important

    Starting up and carrying out projects. Leading people and making many decisions. Sometimes require risk taking and often deal with business.

  2. Administrative

    76% Important

    Following set procedures and routines. Working with numbers and details more than with ideas, usually following rules.

  3. Helping

    52% Important

    Working with people. Helping or providing service to others.

  4. Practical

    48% Important

    Practical, hands-on work. Often with plants and animals, or materials like wood, tools, and machinery.

  5. Creative

    24% Important

    Working with forms, designs and patterns. Often need self-expression and can be done without following rules.

  6. Analytical

    19% Important

    Ideas and thinking. Searching for facts and figuring out problems in your head.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 41-9022.00 - Real Estate Sales Agents.
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